Our Team and Specialist Support
Meet any member of our team at London & Surrey Care Group and you'll quickly understand what makes us special.
We recruit talented and dedicated individuals who take pride in their profession. Then we do something quite unique.
We continuously invest in them and train them to confidently meet the specific needs of the people in our care.
One-on-one training...
Investing heavily in relevant and up-to-date training with programmes tailored to each member of our team, all will benefit from initiatives such as mentoring, on-going training, continuous learning and careful supervision to give them the right experiences and tools to succeed at London & Surrey Care Group.
... for one-on-one support
All this is designed to benefit those we support. Our team will know the individuals well, their likes and dislikes, and all about the particular challenges they face.
We provide a superior working environment for our people. This helps us with staff retention which, in turn, means we can go on providing continuity of care to those we look after.
We never use agency staff. Instead, we have our own 'bank' system to provide consistent, continuous care.
Finally, we offer attractive remuneration packages and flexible working conditions. Plus, we keep an eye on career progression, opening new doors and giving the members of our team the chance to work with some of the most talented experts in their field.
Leadership & Management
Led by our Managing Director, Greg Anstead, at London & Surrey Care Group we are passionate about the high-quality person-centred support and care and ensuring that every person in our care achieves the highest possible quality of life.
We strongly believe that high quality leadership and management is the key to achieving sustainable high-quality care and support. Our ‘Future Leaders’ and ‘Women’s Leadership’ programmes foster team leaders and managers and those with management potential to drive continuous improvement.
As a result, our leadership and management teams are motivated to continuously drive London & Surrey Care Group forward, whilst ensuring quality is a key driver of any service under their leadership.
Behaviour Analysis
One of the most unique facets of care we provide is use of an award-winning Positive Behaviour Support Consultancy (PBSC), led by our long-term friend and colleague Sarah Wakeling. PBSC uses Board Certified Behaviour Analysts (BCBA) to support all our people. PBSC focuses on aspects of an individual's environment – physical and social – and how these can impact behaviour.
Developing a Behaviour Support Plan, PBSC will start to work on those issues that get in the way of positive learning and introduce a range of techniques that will instead reinforce positive attitudes and develop new life skills.
Developing a Behaviour Support Plan, PBSC will start to work on those issues that get in the way of positive learning and introduce a range of techniques that will instead reinforce positive attitudes and develop new life skills.
Speech & Language Therapy
Another unique facet of the care we provide is our focus on communications skills with a specialist Speech & Language Therapist.
Each of our people is assessed before we prepare their own individual 'communication passport'. Where challenges present, staff receive tailored training sessions from the Speech & Language Therapist to ensure they support each person's developmental needs.
Thanks to a range of therapies, this soon results in enhanced interaction with the staff and fellow residents. Our people see their confidence boosted and their personalities flourish.
